Llais asks Grange patients about emergency-care experiences

People who have used urgent and emergency care at the Grange University Hospital are being invited to share their experiences with Llais, the independent patient voice body. Aneurin Bevan University Health Board’s announcement says the feedback will help identify what is working well and where improvements are needed. The survey is anonymous, and respondents do not have to include information that identifies them.
How to share feedback
- Next hospital session
- 17 October, 10am to 11.30am
- Phone
- 01633 838516
- gwentregion@llaiscymru.org
- Survey
- Anonymous; online link on health-board page
Online, in hospital or by phone
The health board links to an online questionnaire and lists Llais visits to the adult and paediatric Emergency Department. The next session is Saturday 17 October, from 10am to 11.30am. Further visits are scheduled for 20, 22, 25, 27 and 29 October, with a final listed session on 1 November. Times vary, so anyone wishing to speak to the team in person should check the health board’s schedule. People who would prefer a conversation can contact the Gwent team on 01633 838516 or email gwentregion@llaiscymru.org to arrange sharing their experiences by phone or online.
Background and supporting figures
Where this sits
Online survey is anonymous; phone/online conversation is a separate participation option.
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